Understanding MitID

Secure digital authentication is a fundamental requirement for modern digital services — especially when sensitive processes such as business onboarding and registration are involved. In Denmark, MitID serves as the national electronic identity (eID) that enables individuals to prove who they are online in a secure and trusted way.

For companies building digital-first services, MitID is often the first step in the customer journey.

What Is MitID?

MitID is Denmark’s official national electronic identity solution. It allows users to authenticate themselves online and gain access to both public and private digital services.

At a high level, MitID:

• Confirms that a user is who they claim to be
• Provides a strong level of identity assurance
• Is widely adopted across banks, public authorities, and private platforms

MitID replaces earlier national identity solutions and is designed to meet modern security, privacy, and regulatory requirements.

MitID and eIDAS: How They Relate

MitID is Denmark’s implementation of an electronic identity under the EU regulation eIDAS (Electronic Identification, Authentication and Trust Services).

eIDAS establishes a common European framework for electronic identities, ensuring that national eIDs:

• Follow standardized security requirements
• Are issued and managed under strict governance
• Can be trusted across systems and borders within the EU

Under eIDAS, electronic identities are classified by assurance levels: low, substantial, and high.
MitID is notified at the high assurance level, meaning it is suitable for use cases where strong identity verification is required — such as regulated digital services and official business processes.

In practical terms: MitID is a Danish eID that meets EU-level requirements for strong authentication.

Why Authentication Matters in Digital Business Registration

Before any digital business registration can begin, platforms must be confident about who is initiating the process.

Strong authentication is essential to:

• Prevent identity fraud
• Ensure regulatory compliance
• Create trust between users, platforms, and authorities

MitID provides a reliable way to establish identity at the very start of the customer journey — before any data is submitted or processes are initiated.

How MitID Fits into Our Customer Journey

In our platform, the customer journey begins with authentication via MitID.

This approach ensures that:

1. The user’s identity is verified upfront
2. Only authorized individuals can proceed with business onboarding
3. Downstream processes can rely on a trusted identity foundation

Rather than integrating MitID directly, we access it through our trusted partner ecosystem:

• Idura provides the technical access layer and identity infrastructure
• Intermediary A/S enables the connection between our platform and the MitID ecosystem

This setup allows us to:

• Avoid the operational and regulatory complexity of a direct MitID integration
• Rely on a compliant, scalable authentication solution
• Focus on building user-friendly business services rather than identity plumbing

What the Authentication Experience Looks Like for Users

From a user perspective, authentication with MitID is straightforward:

1. The user selects “Authenticate with MitID”
2. They are redirected to a secure MitID authentication flow
3. The user confirms their identity using their chosen MitID method
4. Once authenticated, they return seamlessly to our platform

The result is a smooth, secure, and familiar experience that users already trust from other Danish digital services.